Diigo on Chrome

As some of our users may have noticed, we recently have had some issues with our Google developer account. This caused all of our extensions on the account, including the “Diigo Web Collector”, “Quick Note”, “Awesome screenshot” and some other extensions to be unavailable on the Chrome Store. We are not 100% sure of the cause for this action, as Google only provides developers with a vague reason such as “Code visibility” issues. We think it’s due to some third party integration in “Quick Note”. In fact, most of the responses on their side have been automated, making the process of retrieving our original developer account a long and tedious task. We are still in communications with Google and will do our best to retrieve our original account that has years and years of positive reviews and about 5 million users. For now, we have set up a new developer account under diigo.com for our users to be able to continue to use and update Diigo on Chrome.

Please refer to our Chrome Store link to install our extension : https://chrome.google.com/webstore/detail/diigo-web-collector-captu/pnhplgjpclknigjpccbcnmicgcieojbh?utm_source=chrome-ntp-icon

We will keep you updated on the process of our original account retrieval. In the meantime we are still 100% dedicated to providing our users with the best learning tool, and will continue to improve Diigo’s user experience and functions. Leave a comment if you have any feedback for us or input on how we can further improve your learning experience.

Thanks for your support!

Scheduled Maintenance Notice 2

The scheduled maintenance is the second step for a backend upgrade.  We will move Diigo from current data center to Amazon cloud.  You will experience a faster and more stable Diigo after the migration.

The planned maintenance window is Wednesday, Feb 11th at 0:00PM US PST.  We expect the actual downtime to be approximately 1 hour.

Annotating PDF Docs with Diigo – A Tutorial  

There are two different methods with which you can annotate a PDF doc with Diigo.

(If you don’t want to read the tutorial,  try the PDF annotation feature directly.)

Mehtod 1:   Annotate a PDF doc by first uploading it  to the Diigo website

  • Step 1:  Upload a pdf doc to your diigo library in “My Library” page;
  • Step 2: Open the uploaded PDF doc in your browser, and you should see a toolbar on top of the doc;
  • Step 3: Select text to highlight or add a sticky note. Your highlight and sticky notes on the PDF will be saved in your Diigo library.


Method 2: Annotate a PDF using the  Diigo browser extension (available for Chrome and Firefox only, and the instructions below are for Chrome)

  • Step 1: Open an online PDF doc,within Chrome, with the Diigo extension installed;
  • Step 2: Click the  “Annotate” button at the upper right corner of the opened PDF doc (see the first screenshot below). The doc is then opened again with a toolbar on top (see the second screenshot below);
  • Step 3: Select text to highlight or add a sticky note. Your highlight and sticky notes on the PDF will be saved in your Diigo library.


How to Annotate and Clip non-text PDF Doc

If a PDF doc is in a form of an image, then you cannot highlight any text, but you can use the screenshot feature of of the Diigo extension (chrome and firefox) to capture or crop the image, and then annotate it as a screenshot.



Export an annotated PDF doc

The annotated PDF doc can be exported.  However, due to some tech limitation, after being exported, in-line sticky notes are invisible  for mac users who use preview as their pdf reader.

Due to the complexity of the PDF format and the compatibility issues for different browsers and browser versions,  Diigo PDF annotation may not work perfectly for every PDF file. If you experience any issue,  please do let us know.

PDF Annotation, Social Members for Anti-spam, and the New Pricing Plan lead to Diigo 6.0!

Dear Diigo Users,

We are excited to release the capability to annotate PDF files, a feature that has been among the most requested for a long time. The reason that it has taken us so long to release this feature is that PDF is a proprietary standard and very challenging to work with, especially within browsers. But with enough dedication to the problem by our team, we are happy to finally take it out of beta.

Another problem that we have been struggling for a long time is spam – spammers have been very aggressive and crafty on our site, harassing users and importing junky content. Spammers are costing us lots of resources not only in hardware, but also in manpower as we spent time developing anti-spam techniques and manually policing the site.  We have decided to take a different approach to this problem by limiting the social privileges of free users.  We now require captcha on many social features, such as following people, joining groups, etc. For a very nominal fee, you can upgrade yourself to “Social Membership,”  which would grant you full social features without capcha, plus a lot of other goodies.  We expect to stop the vast majority of the spammers with this simple measure.

We’d like to elaborate more about Social Membership and its pricing and our thoughts behind the decisions.   As long-time Diigo users know, Diigo is a personal knowledge management tool on the one hand, and a knowledge-sharing community on the other hand.  While it is perfectly fine to use Diigo solely as the former, we do believe that the value of the knowledge-sharing community could be substantial, as the number of active users increases, and as the spam is minimized.  As a result, we have decided to set the social membership annual fee at $5/year on Oct 1, 2014,  and will increase the price gradually thereafter according to a pre-determined formula, as the number of active social members increases.  To reward existing users, an attractive promotion price of $2/year will be available until Oct. 1, 2014.  For future years, you will continue to pay the low annual price you paid in the first year, as long as your credit card stay valid for automatic renewal.

We have also taken this opportunity to re-adjust our pricing plan to better align users needs with our business model.   Existing basic and premium users will be automatically upgraded to Standard in the new pricing plan.

We believe that it is paramount for both the Diigo team and Diigo users that Diigo has a viable financial model so it can continue to have the resources necessary to get better and better, and be around for 100 years or so :-)    In the last few months, several products that sort of compete with Diigo, such as Springpad, Kippt, etc,  have either announced shut-down or were put on hold.  Diigo is in a better shape than these companies, thanks to your support, and we hope you will continue to show your support and help Diigo improve and flourish!

With these exciting developments, we feel ready to declare the arrival of Diigo 6.0. Although version number does not mean a whole lot with internet products like Diigo that are being continuously improved, we are still happy to use it as a reminder of the long journey we have been through and the exciting improvements to come.

Our team always sees our users as a partner in getting the product right, and we appreciate and look forward to your feedback and continued involvement.